About Us

Inspire ● Bold ● Refreshing

We are inspired by the demands of the industry to provide more unique designs and quality products.

With a bold approach, we aim to inject refreshing creations into the existing hospitality furniture industry.

Company Profile

Novox understands that it is substantial to have in place the focus of the company, therefore there are four qualities that Novox is committed to providing – DURABILITY, INNOVATION, EFFICIENCY and RELIABILITY to ensure excellence in what we do.

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  Our Philosophy

TECHNOLOGY

In the harsh hospitality environment, durability and quality of products are of the utmost importance to operators. Having advanced technology is thus essential, which is why our factory invests in machineries and systems to ensure that only quality products are manufactured. This is further affirmed by our factory having the certification of ISO 9001:2008.

Quality Assurance

In addition to this, Novox has a specialized quality control team who does stringent checks from the time that raw materials are purchased, throughout the manufacturing process, and until the time that the goods are ready to be shipped. These checks include ensuring that the raw materials meet the required standards for safety and durability purposes, the protocols for production are being adhered to, as well as conducting tests for quality control.

EXCLUSIVE DESIGN

Besides placing focus on the quality of our products, we also have dedicated designers to create banquet chairs and mobile live cooking stations exclusive only to us, taking each client’s venue to the next level.

RELIABLE AFTER-SALES SERVICES

Our sales team is readily available to attend to any queries. On top of that, we have our trustworthy team in each department to ensure efficient responses and deliveries are done.

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VISION

To be THE First and THE Most Preferred Brand that comes to mind for Hospitality Supplies Worldwide

MISSION

We act as the Trend-setting source and Catalyst for imagination towards our clients’ efforts in enhancing guests’ experiences

Novox Inc. is the specialist and manufacturer of operating equipment and furniture for the hospitality industry.

ENGAGE

Novox Inc. and our partners engage to understand the needs of all stakeholders involved – owners, management, designers, operators and guests to create a Win-Win situation.

DESIGN

Through innovation, research and development, we create products with designs aesthetically pleasing, effortlessly operational and functionally fitting.

QUALITY

We ensure high quality standards of our products are adhered to with our total quality control program throughout our production by investing in advanced technology and better methodology.

VALUE ADD

We push for efficiency through our production and operation. To ensure that our clients get the best value for money, we explore current and new sustainable materials.

CUSTOMER SERVICE

We set out to WOW our customers through our customer-centric approach.

PASSION

We take pride in what we do and ensure clients leave inspired happier and satisfied with our products and services.

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